Job Description
At Bama Home Buyer, we're looking for a Real Estate Lead Manager who thrives on building connections and creating opportunities. You'll be the first point of contact for potential sellers, guiding them with honesty and clarity. Your role is vital, as you'll manage communication across various lead stages, ensuring each interaction aligns with our core values of integrity and transparency. Supported by our marketing team and Acquisition Manager, you'll transform leads into acquisition opportunities, embodying our commitment to being a trusted resource in the real estate landscape. Join us, and let's empower clients together with straightforward solutions and genuine support.
Responsibilities:
- Promptly respond to all incoming leads via phone, email, or other communication channels.
- Actively listen to clients to understand their real estate needs, preferences, and timelines.
- Engage with clients to gather necessary information and qualify leads.
- Schedule appointments for sales representatives to conduct in-home evaluations based on the client's availability and preferences.
- Enter all lead details, interactions, and appointments accurately into the CRM system for proper tracking and follow-up.
- Manage follow-up communication with leads to nurture relationships and guide them through the real estate process.
- Collaborate with the sales team to ensure seamless handoff of leads and provide the necessary support for successful conversions.
- Continuously update knowledge of market trends, inventory, and competitive landscape to better serve customers.
- Continuously improve lead management processes and procedures to increase efficiency and effectiveness.
Qualifications:
- MUST have STRONG communication and interpersonal skills.
- At least one year of experience in cold calling or lead management.
- Must speak English fluently.
- Must have reliable internet access, reliable electricity, and a reliable computer.
- Ability to communicate effectively over the phone.
- Strong organizational and time management abilities.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Ability to use CRM software and other relevant tools.
- Detail-oriented with a focus on accuracy in data entry and record-keeping.
- Positive attitude, resilience, and a willingness to learn and adapt.
- Exceptional customer service skills.
- Willingness to collaborate and support colleagues - be a team player!
- Ability to empathize with the needs and concerns of clients.
- Ability to foster trust and build strong relationships.
- Highly motivated with an excellent work ethic.
- Demonstrates a commitment to continued education and strives for growth by regularly attending company-supplied training for both personal and professional purposes.
- Must meet the company's core values.
About Company:
North Alabama House Buyer is Alabama’s premier house-buying company. The team has been actively working in the real estate business for over 6 years in one capacity or another. We understand the needs of sellers and buyers alike and aim to facilitate transactions as smoothly as possible for everyone.
We have built their business on the fundamental principles of honesty, integrity, and clarity. We strive to be a trusted resource for anyone we speak with and pride ourselves on dealing with everyone honestly and openly. We are not always the best option for everyone, and we do our best to point people in the right direction in that case.
Job Tags
Work from home,